DesktopCLIWeb
Troubleshooting
Find recovery guidance by symptom across Desktop, CLI and the local browser GUI.
Start with the surface
| Surface | First check |
|---|---|
| Desktop | About version, Account refresh, then Restart and retry |
| CLI | openss doctor and openss logs |
| Local browser GUI | Confirm openss gui is still running and use its printed URL |
| Account website | Refresh sign-in and inspect the displayed billing state |
When to report a bug
Report a reproducible failure after the documented recovery path fails. Include the exact symptom and safe diagnostics. Do not delete application data or Keychain entries unless support identifies that as necessary.